Privacy Policy

We believe in privacy, both yours and ours.

Our commitment to privacy.

JustPlainSimple is firmly committed to preserving your privacy. To better protect your privacy we provide this privacy statement (“Statement”) explaining our online information practices and the choices you can make about the way your information is collected and used. We reserve the right to amend this Statement from time to time and will update the Website with the most recent version of this Statement. It is your responsibility to review this Statement to ensure that you are familiar with the most current provisions. If any major changes are made that impact this spirit of this policy, we may provide additional notice and/or opportunity to “opt-in” as appropriate.

Scope of this Statement

This Statement applies to the justplainsimple.com website, including all sub-pages and any amendments to the site (the “Website”). This Statement also applies to all software and services we offer through our Website, including free trials of our software, review our products and receive materials (collectively referred to as the “Services”).

This Statement does not apply to any website, product or service of any third-party company even if the website links to or from our Website. We do not operate or control those websites, products or services and are not responsible for the privacy policies or the content of these other websites. You should check the policy statement of these other websites to determine whether you wish to share your personal information with them.

By using our Website, you are accepting our practices as described in this Statement. Your continued use of the Website will signify acceptance of this Statement.

The Information We Collect

JustPlainSimple will always attempt to collect the minimum amount of personal information necessary to provide its Services to you. We do not believe in mass surveillance or data collection of any persons.

This Statement applies to all information collected or submitted on the Website. Based on the activity you perform on the Website, we collect different types of information. Personal Information refers to any information that can be used to identify a specific person, or any anonymous information (e.g. IP address) that is linked to a specific person. Personal Information does not include information that has been aggregated or made anonymous such that it can no longer be reasonably associated with a specific person. On some pages, you can register receive Services. The types of Personal Information collected at these pages are:

  • Name
  • Company
  • Title
  • Address
  • Email address
  • Phone number

By providing us with your information, you consent to us using it for the purposes set out in this Statement.

Our site may use cookies to keep track of your visits and requests and to save your registration information including name, address, phone number and email address so you don’t have to re-enter it each time you visit our site. The following information may be stored in cookies and our webserver logs about any visits to our Website:

  • Your IP address
  • The type of Internet browser and the operating system of the computer you use to access the site
  • The date and time you visit the site
  • The pages you visit on the site
  • If you linked to our site from another website, and the address of that website
  • If you linked to the site from a search engine, the address of that search engine and the search term you used.

This information is often used to help identify you and your session, to gather broad demographic information, to help diagnose problems with our server, to measure web traffic and usage activity on our Website and to administer our Website.

We never collect or maintain information at our website from those we actually know are under 18, and no part of our website is structured to attract anyone under 18. If we learn that we have inadvertently collected personal Information for a child under 18, we will delete that information as quickly as possible.

The Way We Use Information

We use the information you provide about yourself when placing a request for a Service to provide you with the Service. We use email addresses to answer the email we receive and to process your request. We use phone numbers to contact you to follow up on your request. We may also use the information you provide to further contact you to discuss your interest in our company, the Services that we provide, and send you information regarding our company such as promotions and events. We do not share any of this information with outside parties except to the extent necessary to provide the Service.

Sharing and Disclosure of Information

JustPlainSimple will never sell or rent your Personal Information to marketers or third parties.

We may share your Personal Information with trusted third parties who are integral to the operation of our Website and Services including JustPlainSimple partners, payment processors, verification services, as well as any third parties that you have directly authorized to receive your Personal Information.

We may store your Personal Information in locations outside the direct control of JustPlainSimple, for instance, on servers or databases co-located with hosting providers.

We may disclose your Personal Information to law enforcement, government officials, or other third parties if we are compelled to do so by subpoena, court order or other legal process, we must do so to comply with laws, statutes, rules or regulations, or we believe in good faith that the disclosure is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our terms and conditions.

In the event of a merger, acquisition, reorganization, bankruptcy, or other similar events, certain information in our possession may be transferred to our successor or assignee.

We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Retention of Your Personal Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Choice and Opt-Out

You can elect not to provide Personal Information, but this may limit your ability to use our Services.

You may wish to opt out of having cookies set in your browser by deleting all cookies and disallowing further acceptance of cookies. Note that disabling cookies on your browser may also disable some critical features available through our Websites and Services.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)

For the purpose of this Privacy Policy, we are a Data Controller of your personal information.

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information, as described in this Privacy Policy, depends on the information we collect and the specific context in which we collect it. We may process your personal information because:

  • We need to perform a contract with you, such as when you create a Policy with us
  • You have given us permission to do so
  • The processing is in our legitimate interests and it's not overridden by your rights
  • For payment processing purposes
  • To comply with the law

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the personal information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

EU Data Protection Directive Considerations

European Union (EU) law allows personal data to flow outside the EU only if there is an adequate level of protection in the country of destination or if a number of specific exceptions apply. On December 20, 2001, the European Commission recognized that the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) provides adequate protection for certain personal data transferred from the EU to Canada. This will allow EU operators to send certain personal data to recipients in Canada subject to the Canadian Act, without additional safeguards being needed to meet the requirements of the EU Data Protection Directive. For more information, please visit this page.

Service Providers

We employ third party companies and individuals to facilitate our Website ("Service Providers"), to provide our Website on our behalf, to perform Website-related services or to assist us in analyzing how our Website is used. These third-parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Payment processors: We provide paid products and/or services on our Website. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

How to Contact us

Should you have other questions or concerns about these privacy policies, please contact us.